Service changes and visiting during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
You can read some general NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
Stories of recovery
The college is making a real difference to the lives of those who may lack confidence or just want to learn new skills. Here are some personal stories of recovery.
“I was introduced to the Recovery College by my support worker. Immediately I was put at ease – I didn't have to explain anything – the patience and empathy was comforting. I felt relaxed and accepted. The college oozed positivity. The tutors are amazing. At any time they are on hand for additional help and support. What the Recovery College has done has offered me hope and ways of coping. The sanctuary of the college has given me the time, space and safe environment I need. Since starting at the college I have changed. I trust the Recovery College. I have faith in them. They know what they are doing and they know the needs of people like me. I am absolutely certain they are the way forward in the treatment of mental health – the missing link between doctors, therapy and the person – me. I am quite certain I wouldn't be where I am without this remarkable place”.
“I came to the recovery college straight from a mental health ward literally straight into a class. I found it very hard at first but the only thing that made it possible was the warm, safe environment. The courses have taught me different tools to handle different feelings especially anxiety. I still have highs and lows but they are less intense and I now have the necessary tools that I've learnt from the courses. It has been slow and the college never expects too much from you; it helps you to get there in your own time and have the support to help everyone get there with no pressure”.
The first time when I came to college, I was welcomed with a smile. The lecturers and tutors are well trained and experienced; some of them are co-sufferers who understand your problem and pain but they have learned to cope with their illness. Also, most of the students attending the classes are trying to learn and sort out their own problems and, when you are there, you don't feel that you are the odd one out and you don't feel that you are alone. The college has given me hope and opportunity to cope with my illness. I look forward to coming to college and learning about life and in doing so I am learning about myself.”