Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Bassetlaw Respiratory Matron Service

We provide care and support to patients with complex respiratory conditions. These include:

  • chronic obstructive pulmonary disease (COPD)
  • asthma
  • pulmonary fibrosis
  • bronchiectasis
  • pulmonary hypertension

A community spirometry service is also available for patients who are housebound. You can find out more about spirometry here.

Accessing our service

All patients must be registered with a Bassetlaw GP.

We are based at Retford Primary Care Centre. The service is available Monday to Friday, 8:30am to 5pm, excluding bank holidays.

Information for health professionals

Referrals should be made via Single Point of Access (SPA): 01777 274422.


Team lead

Danielle Thompson

Tel: 01777 274422



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