Help in a crisis and visiting information during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Visiting
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
Heart Failure Services
We offer a range of heart failure services, including Bassetlaw Heart Failure Matron Service, Community Heart Failure Specialist Nurse service and Rushcliffe Heart Failure Nursing Service.
See below for more details.
Bassetlaw Heart Failure Matron Service
We provide care and support to patients with heart failure.
Accessing our service
All patients must:
- be registered with a Bassetlaw GP
- have a confirmed diagnosis of heart failure on echocardiogram
The service is available Monday to Friday, 8:30am to 5:00pm excluding bank holidays.
The service is based at Retford Primary Care Centre.
Information for Health professionals
Referrals should be made via Single Point of Access (SPA) on 01777 274422.
Lead clinician
Kathleen McGunigal - Heart Failure Matron
Tel: 01777 862368 or 07794074242
Community Heart Failure Specialist Nurse - Ashfield Health Village
The aims of these specialist services are to work in partnership with primary and secondary care health professionals, using evidence based guidelines, to improve quality of life, reduce unplanned hospital admissions and facilitate end of life choices among heart failure patients.
Accessing our service
Contact details
Ashfield Health Village, Portland Street, Kirkby in Ashfield, Nottinghamshire, NG17 7AE
Telephone: 0300 456 4951
Information for health professionals
How to refer someone to this service
Please contact the Single Point of Access (SPA) on 0300 456 4951.
Heart Failure Nursing Service - Rushcliffe
The Heart Failure Nursing Services provide a community focused specialist service to support people living with heart failure.
The aims of these specialist services are to work in partnership with primary and secondary care health professionals, using evidence based guidelines, to improve quality of life, reduce unplanned hospital admissions and facilitate end of life choices among heart failure patients.
Health professionals
How to refer someone to this service
Fax referrals to 0115 914 4272.