Visiting the unit

How do visits work?

Visiting hours on the three wards are:

Monday to Friday: 6:30 pm to 8:30 pm

Saturday, Sunday and Bank Holidays:

• 9am to 12pm
• 1pm to 5pm
• 6pm to 8:30 pm

If parents or carers cannot visit during these times, they should speak to the MDT. In some cases, exceptions may be possible. Mealtimes are protected, so visits are not allowed unless they are an agreed part of the young person's care or treatment plan.

All visitors must:

• Book a visiting slot with reception in advance.
• Be approved by the young person's parents or carers, who should give a list of allowed visitors.
• Be approved by the young person.
• Be over 18, or come with a responsible adult.
• Visit in groups of no more than 4, unless this has been agreed beforehand.
• Be identified by the young person, if this is appropriate.
• Sign the visitors' book at reception and say who they are visiting.

 

Disabled parking

There are disabled parking spaces in the top car park outside Pebble Bridge.

 

Visitors' room

The Lookout has a shared space called Café Corner. Families can use this area and buy drinks or snacks from the vending machines.

We also have a private visiting room. You can ask for this when you book a visit with our reception team.

When young people have grounds leave, families can also use the outdoor spaces if the weather is good.

 

Getting here and parking

The hospital is on Mansfield Road in Sherwood, Nottingham.

There is parking on site. The top car park near The Lookout is mainly for patients and visitors.

 

Arrange a visit:

Contact an advocate, you can ask staff to arrange a visit:

• Email: Kerryn.davey@nottshc.co.nhs.uk
• Email: Becky.lilley@nottshc.nhs.uk

 

Learn more about advocacy at Advocacy - Together for Mental Wellbeing

For information about being detained under the Mental Health Act visit What is the Mental Health Act?