Following the Care Quality Commission (CQC) inspection of Rampton Hospital during March this year, the final report has been published today (8 June). Whilst the overall rating for the Hospital remains at Requires Improvement, we are delighted to report that we have achieved Good in the Effective, Caring and Well Led domains. This marks a real and tangible improvement in our performance and shows that the work we have undertaken during the last year, since our previous inspection in March 2017, has been well received, by both staff and patients.
There is much to be proud of in this report. The work that has been undertaken on the one Hospital model, efforts to make the senior team and other clinical leaders more visible, work on recruitment and retention as well as a focus on core standards, all have contributed to this improved performance. There are areas for further work; not least the still occurring episodes of lone working and activities being cancelled for patients, we need to attract more staff to make the service safer.
Particular positive note is made in the report of our Physical Healthcare service, enabling patients to be treated within the Hospital, our Sense of Community work and the HOPE model for patients in long term segregation. These are significant pieces of work, all of which impact directly on patient experience.
For our staff I am delighted that the CQC report improved morale and engagement, with many of you feeling more able to raise concerns and approach managers. Mention is made particularly of work around the Nursing Council, Ward Manager development and Open Conversations.
All of this points to a much improved staff and patient experience but we can do more - and we will. We'd like to thank all of the staff at Rampton Hospital all for their continued hard work and caring attitude towards our patients. They deserve the very best we can offer and we look forward to working with them to make the Hospital the outstanding place it can be.
The full CQC report can be found at the CQC website.