Staff and volunteers from across the Trust were honoured at an awards ceremony last night.
The Outstanding Service Contribution and Recognition Scheme (OSCARS) is hosted each year by the Trust. It recognises and rewards staff and volunteers who have gone the extra mile to deliver high quality healthcare services across the City and County.
There were nine awards up for grabs including unsung hero, team of the year and lifetime achievement.
Among the winners were staff from Silver Birch, a 20-bed dementia ward at Highbury Hospital.
The ward won Team of the Year after successfully introducing several new initiatives to improve patient care. Working with Age UK, Silver Birch introduced the Worry Catcher – a member of staff specifically tasked with talking to patients, their relatives and friends – in a bid to highlight and act upon any concerns. In 2017 they also became the first organic mental health ward in England to use Red2Green, a visual management system developed by NHS Improvement to help reduce unnecessary delays to a patient’s discharge from hospital.
Ward Manager Michaela Jelliman said: “The team are ecstatic [to have won]. It’s a real acknowledgement of the outstanding work that they all do on a daily basis.
“Everyone in the team is keen to develop their own knowledge and skills for the benefit of the ward and our patients. We accept compliments and positive criticism with open arms and are always looking at how to change things for the better.
“Patients and their relatives feel safe when they are with us - the team are real champions!”
Also a winner on the night was Emma Anderson, a Community Support Worker for the County Dementia Outreach Service; a role within the Gedling Community Mental Health Team.
Emma, 42, won Unsung Hero of the Year for her work supporting staff in nursing homes to care for their residents with dementia. As well as implementing specialist treatment plans for residents, she works with care home staff to suggest and demonstrate ways they can improve a resident’s quality of life.
Louise Page, Clinical Specialist for the County Dementia Outreach Service, nominated Emma for the OSCAR. “Emma will challenge clinicians and care homes if she feels people are not working in a patient’s best interests" explains Louise. "Her knowledge and expertise in dementia care and her passion and commitment to provide high quality care is obvious to all that meet her.”
Emma said: “Working with my patients - giving them a quality to their life and enabling others to communicate with them by understanding their needs - is what I enjoy most. I work in a team who support each other and are passionate about what they do.
“It feels amazing to have won! All of the nominees in my category deserved to be there and I feel very proud to have taken the OSCAR home.”
The OSCARS is now in its fifteenth year and is delivered with sponsorship from a variety of public and private organisations, including MITIE. This year, 171 individuals and teams were nominated, across the nine categories judged by staff, volunteers and service users.
Ruth Hawkins, Trust Chief Executive said: “We were delighted to hold our fifteenth OSCARS awards this year, to celebrate the extraordinary hard work and remarkable achievements of our staff and volunteers. Congratulations to all the winners.
“As always, it was another fantastic evening and I hope all those who were shortlisted enjoyed the opportunity to share their successes. It is more important than ever to recognise and thank our staff and volunteers for the valuable contribution they make to both the Trust and the wider NHS. Their dedication is truly valued, as shown in the many nominations we received, and makes a real difference to everyone who uses our services.
“Sincere thanks also to all of the sponsors who made the event possible.”
OSCARS 2018 Winners
Unsung Hero – Non Clinical Award
Brenda Hardy, Healthcare Support Worker and Domestic Assistant – The Wells Road Centre
Unsung Hero – Clinical Award
Emma Anderson, Community Support Worker, County Dementia Outreach Service – Highbury Hospital
Dr Jo Tedstone, Consultant Clinical Psychologist; Lead for Physical Health; Clinical Lead for the Back Pain Unit – King’s Mill Hospital
Innovator of the Year Award
Wathwood Hospital Board Game Team for ‘The Wathwood Ice Breaker’ – Wathwood Hospital
Team of the Year – Non Clinical Award
Oral Health Promotion Team – Stapleford Care Centre
Team of the Year – Clinical Award
Silver Birch Ward Team – Highbury Hospital
Outstanding Care and Compassion Award
Sue Middleton, Crisis Care Practitioner, Crisis Resolution Home Treatment Team – Highbury Hospital
Volunteer of the Year
Eric Wilson, Involvement Volunteer - Trustwide
Lifetime Achievement Award
Bridget Ingamells, Clinical Nurse Specialist, Learning Disability Service – Rampton Hospital
Bridget is pictured above with Ruth Hawkins, Chief Executive; Kate Robertson, Winner of the Lifetime Achievement Award 2017; Dean Fathers, Chair
Chair's Honorary Award