Help in a crisis and visiting information during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
Step 4 Psychology Service
This service offers psychological assessment and treatment (individual and groups) to adults with complex psychological/mental health difficulties.
Our service is for those aged 16 years and over and registered with a GP. The team provide psychological therapy for people who have mental health/psychological difficulties of a chronicity and complexity that are unsuitable for intervention with a lower step of care.
The service is provided in the City and County (contact details for each service below).
Accessing our services
We accept referrals that are made through healthcare professionals.
Service opening hours
9.00am – 5.00pm Monday to Friday (County Service).
8.30am – 5.00pm (City Service)
Information for health professionals
For referrals please contact the team directly.
County: Alison Smith, Consultant Clinical Psychologist / Lead Psychologist for Adult Mental Health
Helen Booth, Principal Clinical Psychologist