Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Adult Community Services

community therapist ringing door bell The Adult Community Services team is made up of nurses, specialist nurses, occupational therapists, physiotherapists, assistant practitioners and support workers.

Our services include:

  • nursing care such as wound care
  • support when people leave hospital
  • helping to stop falls
  • end of life care
  • continence care
  • pulmonary rehabilitation
  • help with long-term conditions including respiratory, diabetes and heart failure

The service is for people over the age of 18 who can't go to their GP or their practice nurse. We see patients in their own home or in care homes.

Where possible, we promote independence, self-care and support people to return to their own home from hospital.

Carers' support and advice is a key part of the care we give.

Accessing our service

Your GP can refer you to this service, or you can contact the Adult Community Hub on 0300 0830 100. The Adult Community Hub is open Monday to Friday from 8am to 5pm.

This service is available in Nottingham North and East, Nottingham West and Rushcliffe.

Find similar services in your area:

Information for health professionals

How to refer someone to this service

Call the Community Hub on 0300 083 0100, Monday to Friday 8am to 5pm.

Or email a completed referral form to

Click here to download a referral form: Nottingham South Community HUB referral form V9 April 2021.docx [docx] 176KB. You will require Microsoft Word to complete this referral form. Please email if you require this form in an alternative format.


Service information:

Bassetlaw - visit the Bassetlaw Integrated Neighbourhood Team pages.

Mansfield and Ashfield - Visit the Mansfield and Ashfield Adult Community Services Integrated Care Team pages.

Newark and Sherwood -  Visit the Newark and Sherwood Adult Community Services Integrated Care Team pages.

Nottingham North and East
Acting General Manager: Claire Towne
Interim Head of Service: Julie Wooder
Service commissioned by Greater Nottinghamshire Clinical Commissioning Group.

Nottingham West
Acting General Manager: Claire Towne
Interim Head of Service: Dawne Fitzsimmons
Service commissioned by Greater Nottinghamshire Clinical Commissioning Group.

Clinical Director: Lynn Hallam
Divisional General Manager: Sarah Jane Ashmore 
Acting Head of Service: Rebecca Gorringe
Service commissioned by Greater Nottinghamshire Clinical Commissioning Group.

Referrals for, Nottingham North and East, Nottingham West and Rushcliffe are received by e-Referral via SystmOne by email: or by calling the Adult Comminity Hub on 0300 083 0100.



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