Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Primary Care Networks - Bassetlaw

This service covers Larwood and Bawtry, Retford and villages, and Newgate Street primary care network teams.

The Integrated Teams work with people with long term conditions and are wrapped around GP Practices. They include professionals such as:

  • District Nurses, Staff Nurses, Nurse Associates, Health Care Support Workers and Phlebotomists.
  • Occupational Therapists, Physiotherapists and Assistant Practitioners.
  • Falls Specialists and
  • Ward co-ordinators

All of who link with other specialist services e.g. Tissue Viability Nurses and Continence Specialist Nurses.


Accessing our services

Each neighbourhood team has an integrated team leader and a ward co-ordinator who will provide a first line of contact and ensure the smooth running of the teams. The teams can be contacted via Single Point of Referral (SPR) on 01777 274 422.

Service opening hours

The core District Nursing Service operates 24 hours a day, incoporating the twilight and out of hours service.

Help in a crisis

Contact Single Point of Referral (SPR) on 01777 274 422.

Information for health professionals

How to refer someone to this service

Contact Single Point of Referral (SPR) on 01777 274 422.


Lead clinician

Loraine Grayson, Head of Pro-active care, Bassetlaw.


Service commissioned by

Bassetlaw Clinical Commissioning Group.



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