Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Alcohol Related Long Term Conditions Team

We are an alcohol related long term conditions service. We work with patients who have:

  • a history of alcohol dependence
  • a high risk of readmission to hospital
  • an ongoing, alcohol related long term condition such as alcohol related liver cirrhosis
  • end stage liver failure
  • peripheral neuropathy
  • alcohol related brain injury

Our service is delivered by a national award-winning nursing team. They co-ordinate their work to reduce the need for unplanned or emergency care.

Find out more about the team's Nursing Times Award.


A service user's story

We created this short film to share Greg's story and how the service plays a key role in the recovery journey.

Help in a crisis

Call 111 or speak to your own GP. Our team can be contacted during office hours. In an emergency, call 999.

Contact and find us

Stapleford Care Centre
Church Street

Tel: 0115 9691300 Ext: 10968

Information for health professionals

How to refer

Health professionals can refer by calling 0115 9691300 Ext: 10968 or email: completing our referral form. Referrals can be made between the hours of 8:00am and 5:00pm.


Lead clinician

Kirsty McManus



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