Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Bassetlaw Home Oxygen Service

We are a community-based service in Bassetlaw. We support children and adults who need oxygen assessment and therapy.

We provide:

  • clinical assessment, including capillary blood gases, to see if a patient would benefit from supplementary oxygen
  • risk assessment to make sure that supplementary oxygen is prescribed and used safely
  • ongoing support and reviews for all patients who need supplementary oxygen

Accessing our service

You need to be registered with a Bassetlaw GP to access our service. You will need a clinician to make a referral for you.

The service is based at Retford Primary Care Centre and is available Monday to Friday 8:30am to 5pm, excluding bank holidays.

Information for health professionals

Referrals should be made by a clinician who has determined that the patient has low blood oxygen levels (hypoxia) when they are stable and at rest. Referral is via Single Point of Referral: 01777 274422


Clinical lead

Wendy Bradford



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