Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Child and Adolescent Mental Health Services (CAMHS) Head 2 Head Team

The Head 2 Head team are an assertive outreach team who work with young people up to the age of 18 who:

  • present symptoms indicative of early onset psychosis.
  • are on an order within the criminal justice system and co-morbid mental health or learning difficulties.
  • are experiencing mental health difficulties and have co-morbid substance use needs (dual diagnosis).
  • have harmful, sexual behaviour and who also have mental health difficulties and / or a learning disability.

Referrals are accepted from professionals or families and young people. We usually see young people wherever they want to be seen including at home or in the community.

Service opening hours

Monday – Friday, 9am - 5pm.

Later appointments can be provided when needed.

Accessing our services

We accept self-referrals. Please call 0115 956 0842 or email

Contact and find us

70 Portland Street
Kirkby In Ashfield
NG17 7AG 

Tel: 0115 9560842


Pebble Bridge
Foster Drive

Tel: 0115 956 0842

Help in a crisis

Outside of office hours please contact your GP service, NHS 111, or in an emergency go to your local Accident and Emergency (A&E) department.

Information for health professionals

How to refer someone to this service

Please contact the team on 0115 9560842 or email


Service commissioned by

Nottinghamshire City and County CCGs.



Rate this page or report a problem

Rate this page or report a problem

branding footer logo