Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Community Mental Health Teams (CMHT) for Older People

We work with service users who have mental health difficulties and need specialist mental health support.

We provide care management and general emotional support, as well as specific and other modes of therapy that will help with recovery. Wherever possible, we help to discharge service users back to the care of their GP once a stable period of recovery is achieved.

Our services are available to:

  • adults over 65 with a mental health issue which have a predominantly psychological cause.
  • over 18s who have a mental health issue caused by disease affecting the brain or dementia treatment groups.

Accessing our services

You need to be registered with a GP to use this service.

Referrals can also be made by mental health professionals.

We offer appointments at different locations and in the community. Our sites have parking and disabled access.



Mental Health Unit, Bassetlaw Hospital, Worksop, Nottinghamshire, S81 0BD. Tel: 01909 572 002
Outpatient clinics:

  • Retford Hospital and Bassetlaw Hospital



Underwood House, Highbury Hospital, Highbury Road, Bulwell, Nottingham, NG6 9DR. Tel: 0115 956 0824 (City North) or 0115 955 5429 (City South)
Outpatient clinics:

  • Highbury Hospital
  • Queens Medical Centre, Derby Rd, Nottingham NG7 2UH


Gedling and Hucknall

Hazelwood House, Highbury Hospital, Highbury Road, Bulwell, Nottingham, NG6 9DR. Tel: 0115 846 0126
Outpatient clinics:

  • Highbury Hospital


Mansfield and Ashfield

Heather House, 72 Portland Street, Kirkby in Ashfield, Nottinghamshire, NF17 7AG. Tel: 01623 403 278
Outpatient clinics:

  • Millbrook Mental Health Unit, Kings Mill Hospital, Sutton-in-Ashfield, NG17 4JL
  • Heather House, 72 Portland Street, Kirkby in Ashfield Nottinghamshire, NF17 7AG


Newark and Sherwood

Byron House, Newark Hospital, Boundary Road, Newark, NG24 4DE. Tel: 0115 876 0155
Outpatient clinics:

  • Byron House
  • Rainworth Health Centre, Warsop Lane, Rainworth, Mansfield, Nottinghamshire, NG21 0AD



Lings Bar Hospital, Gamston, Nottinghamshire, NG2 6PR. Tel: 0115 952 9479
Outpatient clinics:

  • Lings Bar Hospital
  • Queens Medical Centre, Derby Rd, Nottingham NG7 2UH

Service opening hours

Monday to Friday, 9am to 5pm.

Support groups

Help in a crisis

Should your concern relate to a service user currently known to the team then please contact the team directly during our regular opening hours.

Should your concern relate to a service user not known to this team, please contact the relevant mental health team involved, local crisis team or the police if your concerns relate to risk and require an immediate emergency response.



Rate this page or report a problem

Rate this page or report a problem

branding footer logo