Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Continence Prescribing Service

All patients registered with South Nottinghamshire GP practices who need prescriptions for continence appliances will be enrolled in the service. We will be responsible for issuing repeat prescriptions for continence appliances.

GP practices will no longer deal with requests for prescriptions for continence appliances from appliance contractors, pharmacies or patients. Items such as catheters, drainage bags and external sheath drainage systems will now be prescribed by the Continence Prescription Service.

This service will review and monitor all patients regularly and prescribe all continence products accordingly, ensuring that service users receive a timely, efficient, and tailored prescribing service according to their needs.

Accessing our service

Please get in touch if you would like to refer yourself to this service.

Tel: 0115 883 5145

Information for health professionals

How to refer someone to this service

We have an open referral system via the dedicated line 0115 883 5145 or via email

If you require a return email to acknowledge the prescription request and subsequent issue of the prescription please request this.


Head of Service

Dawne Fitzsimmons


Service commissioned by

Nottingham West, Nottingham North and East and Rushcliffe.



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