Additional support

Where more support is required there will be further reviews at 3-4 months and 3-3½ years.

A range of health support is offered. For example:

  • One-to-one support with emotional health and wellbeing for new parents, children and young people at school
  • Support and advice on a range of health issues such as breastfeeding, formula feeding, minor ailments, eating, parenting issues and continence
  • A dedicated scheme for first-time mums under 19 years and their partners through the Family Nurse Partnership
  • Work in schools on specific health issues
  • Referral or signposting to other services who will be able to provide ongoing help


Advice line

A ‘single point of access’ Advice Line for parents, carers and healthcare professionals who want to speak to the Healthy Family Teams for advice or support, covering the 0-19 years age range. It operates Monday to Friday, from 9am to 4.30pm. Call: 0300 123 5436


Appointment lines

If you wish to book an appointment with the Specialist Public Health Practitioners’ teams (they used to be known as Health Visitors and School Nurses) please call:



Parentline is a confidential texting service offering parents and carers of children aged 0 -19 access to confidential advice from our Healthy Family Teams. Text: 07520 619919.



ChatHealth is a confidential texting service offering 11-19 year olds confidential advice from our Healthy Family Teams. Text: 07507 329952.



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