Help in a crisis and visiting information during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
ChatHealth - confidential text service
During these unsettling times, as a young person, you may be worried about your health and wellbeing and be unsure about how to get the help you need.
The ChatHealth text service is an easy way for young people to confidentially ask for help about a range of issues. They can also find out how to access other local services including emotional support or sexual health services.
The texting service, available to young people across all of Nottinghamshire, aims to offer a relevant, accessible method of contact and a flexible way to provide support.
Young people aged 11-19 can receive confidential advice on a wide range of issues such as bullying, emotional health and wellbeing, sexual health as well as illnesses. The service will allow young people in the area to send messages to a dedicated number which will be delivered to a secure website. Once there, texts will be responded to by the Healthy Family Team within one working day.
The ChatHealth number to text is 07507 329952.
The service will be available on Monday to Friday 9.00 am – 4.30 pm excluding bank holidays. During out–of–hours, anyone who texts the service will receive an automated message with advice on where to get help if their question is urgent.