Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

John Eastwood Hospice

Together with the John Eastwood Hospice Trust, we provide facilities at the John Eastwood Hospice in Mansfield, for patients living in Newark and Sherwood and Mansfield and Ashfield.

Palliative care supports people with advanced or progressive illnesses, such as cancer, neurological disease or long term conditions, to get the best quality of life for patients and their families.

Clinical Psychology Service

Our service provides specialist psychological care to adults with complex needs referred by the Specialist Palliative Care Team at John Eastwood Hospice. This can include inpatient, outpatient and day hospice patients.


Contact details

John Eastwood Hospice, Mansfield Road, Sutton in Ashfield, Nottinghamshire, NG17 4HJ
Telephone: 01623 622 626


Help in a crisis

Outside of office hours please contact your GP service, NHS 111, or in an emergency attend your local Accident and Emergency (A&E) department.


Information for health professionals

How to refer someone to this service

Please refer to the Specialist Palliative Care Team at John Eastwood Hospice.
Telephone: 0162 362 2626

Lead clinician

Dr Jo Levene, Clinical Psychologist


Specialist Palliative Care Services

Palliative care aims to support people with advanced progressive disease to maximise quality of life for patients and families.

If symptoms or needs are complex then referral to the Specialist Palliative Care Service at John Eastwood Hospice may be appropriate. We provide care from diagnosis to final days of life.

This service is available to people over 18 years of age.


Accessing our services

Referrals can be made by GP, district nurse, clinical nurse specialists or health professionals within acute hospital trusts.

However please contact us by telephone or email if you require further information.

Email: Robert Smith
Email: Denise Cooper

Further information

The site is accessible by wheelchair. Accessible toilet facilities are available on site.


Service opening hours

24 hour advice line and visiting for inpatient unit, 7 days a week.

Day Hospice:
9am – 5pm, Monday to Friday.

Outreach Service:
9am – 5pm, 7 days a week.


Contact us

  • Telephone: 01623 622 626
  • Address: John Eastwood Hospice, Mansfield Road, Sutton in Ashfield, Nottinghamshire, NG17 4HJ


Getting here

Visitor parking is available on site. Some spaces have been designated for use by blue badge holders only.

By bus

The service is accessible via bus with volunteer patient transport available for day hospice patients.

By train

The nearest train station is Mansfield  however, this is some distance from our site and will require a further bus journey or taxi. For help planning your journey please visit Traveline.


Help in a crisis

Robert Smith, Head of Service for Specialist Palliative Care

Telephone: 01623 622 626.


Information for health professionals

A referral form is available from:

Robert Smith
Denise Cooper

Lead Clinician

Robert Smith, Head of Service for Specialist Palliative Care

Service commissioned by

Newark and Sherwood, Mansfield and Ashfield Clinical Commissioning Groups (CCGs), with some support from other CCGs.

Community Macmillan Team

The Community Macmillan Team aim to provide holistic specialist end of life care for patients with a non-curable diagnosis. We work closely with your GP to offer specialist symptom control, advanced care planning and psychological support to patients and their families in a variety of community settings.

We provide educational courses for non-qualified and qualified health care professionals focusing on end of life care, advanced communication skills and physical examination skills.

Our team work closely with Nottinghamshire Hospice and Hayward House who provide day therapy and in-patient care to support our patients and families throughout their illness.

This service is available to people over 18 years of age, thought to be in their last year of life with a Nottinghamshire County GP.


Accessing our Services

Referrals can be made by GP, district nurse, clinical nurse specialist or health professional within the acute hospital trusts. 

This referral can be made to the Adult Community Hub by contacting the following number: 0300 083 0100.


Service Opening Times

Our Community Macmillan Team work Monday – Friday between the hours of 8:00am – 5:00pm. If you require support out of hours, please contact your local District Nursing Team on the following number: 0115 9133000.


Contact Us

The Adult Community Hub will direct your call to the relevant Macmillan Nurse for your area, therefore please contact 0300 083 0100.


Areas we cover

  • Rushcliffe
  • Nottingham West
  • Nottingham North & East


Single Point of Access Adult Community Hub

0300 083 0100


You can be referred by:

Health Care Professionals



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