Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Prison Healthcare

Healthcare staff in a prisonOur prison healthcare teams provide primary healthcare, mental healthcare and substance misuse services to people in prison and immigration removal centres.

Our aim is to provide healthcare into prisons that is of at least equal quality to that which is available in the community.

We provide healthcare into prisons across the East Midlands. We also provide services into the Morton Hall Immigration Removal Centre.  

We strive to make a positive impact on the lives of prisoners, thereby improving their health, securing their wellbeing and reducing reoffending behaviour.


Accessing our services

You will be referred to the health service on reception at the prison. If you need to access services at a later stage you should approach a member of the healthcare team or prison staff.

Help in a crisis

Within the prison – contact a member of staff. Outside of prison – phone the switchboard. You can find each prison switchboard numbers using the links below.

Contact and find us


HMP Lincoln
Greetwell Road
Tel: 01522 663 000
Find out more about HMP Lincoln


IRC (Immigration Removal Centre)
Morton Hall
Tel: 01522 666 700
Find out more about IRC Morton Hall


HMP North Sea Camp
Tel: 01205 769 300
Find out more about HMP North Sea Camp

These services are commissioned by the North Midlands Area Team.



HMP Lowdham Grange
Tel: 0115 966 9200
Find out more about HMP Lowdham Grange

HMP Nottingham
Tel: 0115 872 4000
Find out more about HMP Nottingham

HMP Ranby
Tel: 01777 862 000
Find out more about HMP Ranby



HMP Leicester
Tel: 01162 283 000
Find out more about HMP Leicester

HMP Gartree
Tel: 01858 426 600
Find out more about HMP Gartree

These services are commissioned by the North Midlands Area Team.

Information for health professionals

Lead clinician

Dr Adarsh Kaul, Clinical Director

Nottinghamshire Healthcare NHS Foundation Trust

Westminster House
598 The Wells Road



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