Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Self care

Self-care and management of long term conditions is a key element of all services, supporting the care people take towards their own health and wellbeing.

Self-care is applicable to us all; it describes all of the things we do which maintain our physical and mental health and emotional wellbeing. It can include:

  • Taking appropriate medication
  • Attending appointments
  • Making informed choices about care
  • Relaxing, eating healthily and taking exercise
  • Being socially active
  • Getting involved in your community

There are many services and organisations that can help you to self-care in and around Nottinghamshire. You can find them on the Nottinghamshire Help Yourself Self website.


Educational Resources

Learn more about how to self-care, and living with a physical or mental health condition by enrolling in the Recovery College in Mapperley or attending a Staying Well course in Bassetlaw.



If you have a long term condition, you may want to ask your Health professional about FLO, a simple telehealth free text messaging service that you can access from your home or mobile phone. It will help you take a more active role in your health care. Read more about FLO.



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