Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Single Point of Referral - Bassetlaw

Our Single Point of Referral service provides a central point of access, via telephone, for all Bassetlaw residents who have a health query or wish to make contact with their health professional supporting them in their care.

Single Point of Referral is staffed by a team of experienced advisors who have a wide knowledge of local health service provision and customer care expertise.

Our service is available to adults over the age of 18.


Accessing our service

Single Point of Referral is a telephone service. Please contact 01777 274 422

Service opening hours

This service is a seven day service 7am - 9pm.

Contact us



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