Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Thorneywood Mount Residential Unit

The 145 Thorneywood Mount Residential Unit is a community based service providing rehabilitation and supported care to residents with enduring mental health needs, with varied needs and challenging behaviours.


Accessing our services

The service is for men and women aged between 18 and 65. Patients over 65 who have already been accessing mental health services may also be referred.

Referrals are accepted from healthcare professionals.

Visiting information

Monday - Friday: 10.00am - 12.30pm / 1.30pm - 5.00pm / 6.00 - 8.00pm

Saturday - Sunday: 10.30am - 12.30pm / 1.30pm - 5.00pm / 6.00pm - 8.00pm

Contact and find us

145/106 Thorneywood Mount
Residential Unit

Tel: 0115 844 0521 Ext: 16521


Getting here

Our site offers:

  • Disabled access
  • Parking

Help in a crisis

If your concern relates to a current patient, please contact us using the number above.

If your concern is related to member of the public, call NHS 111 or in an emergency attend your local Accident and Emergency (A&E) department.

Support groups

Rushcliffe Mental Health support group:


Support for carers in Nottingham:


Information and advice:

Information for health professionals

The service is accessible by referral from mental health community team or inpatient setting, for more information please contact the unit directly.


Team leader

Ben Clements


Service commissioned by

Nottingham City and Nottinghamshire County Clinical Commissioning Groups



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