Help in a crisis during Coronavirus COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
Working safely during COVID-19 - Protecting our service users, their carers and our staff
In accordance with the Governments publication “Working Safely During COVID-19, Guidance for Employers, Employees and the Self- Employed” and the Health and Safety Executives “Working Safely Guide”, The Trusts Health and Safety Team, Estates and Facilities Property Team and The Health and Wellbeing Team have produced a guidance and checklist for Managers and Departments to consider staff returning to the workplace.
Managers and teams should complete the checklist prior to staff returning and ensure any actions or issues raised are dealt with and display the COVID-19 risk assessment at the end of the document in local areas.
The managers checklist includes the following section:
- Thinking about risk
- Who should work from home / who should go to work
- Social distancing at work
- Managing visitors and contractors
- Cleaning the workplace
- Personal Protective Equipment (PPE) and face coverings
- Pick-up and Drop-off
Whilst the document offers guidance on working safely during COVID-19, a key message is that staff should continue to work from home where possible. Further advice can be sought from: