Help in a crisis and visiting information during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
We offer consultations and advice to local, regional and national care providers. For service users whose first language is BSL we have developed two short videos.
We adopt models of recovery and wellbeing and undertake assessments and work with people experiencing:
- complex psychological difficulties such as anxiety and depressive disorders
- enduring and severe mental illnesses
- mental health problems complicated by deaf issues and identities
- possible needs of mental health services/care outside Nottinghamshire
People wanting more information about deafness and health should visit the Sign Health website.
Accessing our service
Our service is available to those registered with a GP in Nottingham City and Nottinghamshire County. Our site has parking and disabled access.
Service opening hours
Monday - Friday - 9am - 5pm.
Help in a crisis
If you or the person you are worried about are already known to the team, please contact us on the numbers above during working hours. Outside these hours contact the relevant Crisis Resolution Home Treatment (CRHT) Team. SMS numbers are available from CRHT City and County South.
If you or the person you are worried about are not known to this team, please contact the relevant mental health team involved or the local crisis team. Contact the police if your concerns need an immediate emergency response.
Deaf people can access emergency services via www.emergencysms.org.uk nationally. Registration is required.
Deaf people living in Nottinghamshire can also use Pegasus to contact local emergency services.
- Nottingham City Council provides support and advice for carers and family's supporting someone with mental health difficulties,
- Mind - mental health charity
- Rushcliffe Mental Health support group
- Highbury Carers Group - ask a member of staff for details
- Notts Deaf Wellbeing Action Group
- Notts Deaf Society
- Notts Sign Language interpreting services
Information for health professionals
Referral is via GP primary care service or mental health professional, to:
Single Point of access
Adult Mental Health Service
Single Point of Access for County services Adult Mental Health services is via county CMH teams in:
- Newark and Sherwood
- Broxtowe and Hucknall
C/O Stonebridge Centre
Carlton Road Nottingham
Service commissioned by
Nottingham City and Nottinghamshire County Clinical Commissioning Groups