Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Silver Birch Ward

Silver Birch is a 20 bedded assessment ward. It is available for people aged 65+ with a diagnosis of dementia or challenging behaviour.

The service is also available to anyone over 18 with a mental health condition due to a medical or physical disease (rather than a psychiatric illness).

Age UK Notts’ Worry Catcher Service provides a free, confidential and independent support service for both patients and their families and carers. Please use the following leaflet for further information regarding this service: Worry Catcher Service Leaflet.pdf[pdf] 1MB

The Worry Catcher Service

Accessing our services

Access to the ward is via referral from the community mental health teams.

For more information please see our leaflets:

Visiting information

1pm – 4pm and 6pm – 7:30pm daily.

Contact and find us

Tel: 0115 854 2212

Silver Birch Ward
Highbury Hospital
Highbury Vale


Getting here

Car parking is available.

Help in a crisis

Contact Silver Birch Ward staff for further information.

Tel: 0115 854 221

Information for health professionals

How to refer someone to this service

Referral has to be agreed by a consultant within the Mental Health Service for Older People (MHSOP).


Lead clinician

Dr Nisha Mokashi, Consultant Psychiatrist



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