Social Visitor Events and Involvement
Social Visitors events and information sharing meetings take place regularly at Rampton Hospital.
Only Rampton Hospital resident patients' carers, family members and friends can attend. The events take place either in the Milk Harris Learning Centre (outside the secure area) or if the event is due to take place inside the secure area, you will also need to be a socially accredited visitor with consent gained from the patient for you to come into the secure area.
The event days are designed to give family members, friends or volunteer visitors information about the hospital, general treatments and therapies that patients can access. They also provide the opportunity to meet hospital staff and chat to others who care for patient's resident in the hospital.
If this is you and you would like to find out more, there is a designated monthly carer information e-newsletter which has the most up-to-date information of activities / meetings at the hospital, please ask to be added to this email list by either speaking to either your designated social worker at the hospital or call the Family and Volunteer Support Service on 0177 724 7336.
What previous carers have said about Social Visitors events
'Very good information, all staff friendly and helpful. Nice to talk to other carers. Very good food. Can't wait for the next one'
'We are very impressed our welcome as before. We felt very anxious on entering the building. We found everyone was very helpful and considerate as it was our first visit. The areas of Rampton where we have visited today really opened our eyes and left us reassured. The food was 'OUTSTANDING', thank you. We now feel rest assured that my son is being cared for and in good hands'
'As always the staff made me relax, all do a fantastic job. Presentations all done really well again. The lunch was really lovely as always. Thank you!!!'
'This has been a most informative day, staff delivered their workshops with skill and humour. The displays were interesting and the lunch excellent. I felt welcome and look forward to attending the next event.'
'A very productive event - Talk on Tribunals is a breakthrough for most carers as it has been a great mystery and source of mixed information.'
'We were made to feel very welcome from start to end, lots of good information. Met some other families and had a good chat - we didn't feel like an outsider. Everyone was very understanding. Food was excellent - all staff were fantastic'
To find out more contact the Social Care Service on 01777 277354 or contact the Family Support Team on 01777 247571.
For information on carers days, contact the Family Support Team:
- Tel: 01777 247571
- Email: rampton.visitorscentre@nottshc.nhs.uk
How to get involved at Rampton Hospital
Social Work
Every patient has an allocated social worker. The patients Social Worker in the main contact person for you to speak to about the patients' relevant care. To contact your relevant social worker:
- Tel: 01777 247354
- Email: ramptonsocialcare@nottshc.nhs.uk
Family and Volunteer Support Service (FVSS) (are part of the Social Care Service)
If you have a general hospital wide query, the FVSS will be able to answer your question or pass your query on to someone else. They have the responsibility of all booking and supporting social visits, booking purple visits, manage the social visitor onsite overnight accommodation.
Social Visitor event days and Planning group
These days have an element of consultation as part of the days - please look at the event day tab. The event days are planned and organised by the Social Visitor Event's Planning Group (This has carers and key staff within its membership).
Consultation meetings
The social care service will send out information and invites about any consultations, update meetings to the key carers for a patient.
The Hospital recognises that some carers wish to have more involvement whilst others do not. We are aware of the distances that some people travel, therefore it is not always easy for a carer to attend a face-to-face meeting. Most consultation meetings are via MS Teams.
If you would like to receive this information, please speak to your relevant social worker or FVSS.
How to get involved
The Trust is committed to working together with patients and their families. We wish to achieve the best possible outcomes for our patients and we have an Involvement, Experience and Volunteering Strategy in place which incorporates the guiding principles of the Triangle of Care into our daily work practice.
The Trust’s website has information for carers.
The Trust's Involvement, Experience and Volunteering Team - The Trust is committed to involving people who use our services and their carers across the organisation.
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