Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Equality impact assessments

Equality impact assessments are an essential part of our commitment to and action for delivering equality, diversity and inclusion in all aspects of service delivery and employment practice. Our aim, in line with equality legislation, is to ensure that all of our services and employment practices have a positive impact on the diverse communities we serve.

The Trust undertakes equality impact assessments which seek to address our obligations relating to all the protected characteristics:

  • race
  • disability
  • sexual orientation
  • age
  • religion/belief
  • sex/gender
  • marriage/civil partnership
  • pregnancy/maternity
  • gender reassignment

Through these we aim to improve and develop our service provision and employment practices across all the protected characteristics. The impact assessment process is part of the Trust's policy-making, service planning, modernisation and project development processes.

A Trust-wide Equality and Diversity Sub Committee has been established to review and improve the quality of these completed assessments, as well as the effectiveness of our approach. Areas identified for improvement and development through this ongoing review process will be reviewed by the Divisional Equality and Diversity Forums, with oversight from the Trust-wide Equality and Diversity Sub Committee.


Equality impact assessment resources

Anyone wishing to access further information should contact the Trust's Associate Director of Equality and Diversity, Catherine Conchar, on 0115 993 4543 or

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