Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Safe staffing levels

We are now required by NHS England to publish our inpatient nursing fill rates by ward area, showing our actual and planned staff fill rates.

This is in response to the Francis Report, where a commitment was made that all NHS organisations with inpatient areas would publish full staffing data (by month, by ward area) from May 2014, and then on an on-going monthly basis. The intention is to show how trusts across the NHS ensure the safety of their staffing levels and skill mix. Returns for February and March for 2020 are missing as the requirement to report was temporarily suspended due to the COVID-19 pandemic.

Should you have any queries regarding this information please contact the Communications team on 0115 993 4530. 



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