Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Developing and delivering IMPACT through co-production

The nine partner organisations believe that harnessing the lived experience of service-users, their families and carers, advocates and staff is crucial to successful service improvement, re-design and innovation.

Co-production events and one-to-one engagement have been central to our planning over the last 18 months and our workstreams include those with lived experience of secure services. 

Through our co-production activity and listening to Experts by Experience, we are committed to working with staff, patients, families, carers and wider stakeholders to transform and improve how low and medium secure services are:     

  • Commissioned (planned and paid for)
  • Delivered by staff
  • Accessed by patients
  • Experienced by families and carers

Co-production forum 2020

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