Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Liaison and Diversion Service

The service works with people from the age of 10 upwards who come in to contact with criminal justice agencies.

This service operates in the Mansfield and Bridewell custody suites and the Mansfield, City Magistrates and Crown court. We offer assessment, liaison, diversion, and when required short term follow up.

We aim to identify a person’s vulnerabilities at the earliest point of the criminal justice system and share relevant information with the justice agencies. Where appropriate we would then refer them into relevant services, supporting them through the referral process. We also support, where required, those people with vulnerabilities through the criminal justice system.


Find out more about the service by watching the video below.



Accessing our service

Access to the service is via referral from staff working in the police custody suite, magistrates and crown courts. Services which have accepted an onward referral are also able to contact us.

People may receive an offer of an assessment by the service once they leave the custody suite or court and contact details will be given on the offer of assessment letter.

Contact and find us

County service

Heatherdene, 3 Crow Hill Drive, Mansfield, Nottinghamshire, NG19 7AE
Telephone: 01623 434649 - office hours only 0115 8445934 - 8am-8pm


City service

Westminster House, 598 The Wells Road, Nottingham, NG3 3AA
Telephone: 0115 952 9400 - office hours only. 0115 814 5997 - 8am-8pm.

Lead clinician

Dr Mark Taylor, Clinical Director.

Service commissioned by

  • NHS England



Rate this page or report a problem

Rate this page or report a problem

branding footer logo