Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Macmillan Nurse Service - Bassetlaw

The Macmillan Nurse Service offers support and advice to any patient with cancer or a life limiting illness. We also support families and carers. We help people in their own home or in a care home. The service has three senior registered nurses.

We work closely with GPs, district nurses, site specific nurses, palliative care consultant, GPs with a special interest in palliative care, Cedar House Hospice, adult social care, Citizens Advice Bureau and voluntary services to ensure the highest possible quality of individual care is provided.

We can give information about different treatments or medications, financial benefits and emotional support and also offer:

  • information following diagnosis of a life limiting illness
  • complex symptom management
  • specialist psychological support

This service to offered to adults in Bassetlaw.

Accessing our service

You will usually need to be referred by your GP or a health professional. We will consider self-referrals, but we will need information from your GP or health professional.

Service opening hours

9am – 5pm Monday – Friday (except bank holidays)

Contact and find us

Tel: 01777 274 422

Retford Hospital
North Road
DN22 7XF

Help in a crisis

Please contact your GP. Out of hours, dial NHS 111.

Information for health professionals

How to refer someone to this service

Referrals can be made by any Health and Social care professional who should complete a referral form and fax to Single Point of Access (SPA) on 01777 709 332.  

Alternatively, telephone the referral to SPA on 01777 274 422

Referral guidance for health professionals.

Team leader

Dr Linda Potter


Service commissioned by

Bassetlaw Clinical Commissioning Group



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